Privacy Policy

Last updated: December 1, 2025

1. Introduction

Veritance (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy rights . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://veritance.eu, in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws

2. Personal data we collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, phone number, company name
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on pages, clickstream data
Communication Data: Records of your inquiries and correspondence with us
Marketing Data: Your preferences for receiving marketing communications

3. Legal basis for processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific processing activities
Contractual Necessity: To perform our contractual obligations with you
Legitimate Interest: For our business operations, fraud prevention, and security
Legal Obligation: To comply with applicable laws and regulations

4. How we use your data

We use your personal data for the following purposes:

To provide and maintain our AI-based negotiation services
To respond to your inquiries and provide customer support
To send administrative information and service updates
To improve our website and services
To detect and prevent fraud and security threats
To comply with legal obligations
To send marketing communications (with your consent)

5. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies. We implement:

Strictly Necessary Cookies: Essential for website functionality
Performance Cookies: To analyse website usage and improve performance
Functional Cookies: To remember your preferences
Marketing Cookies: To deliver relevant advertisements (with your consent)

6. Data sharing and disclosure

We may share your personal data with:

Service Providers: Third-party vendors who assist in our operations
Business Partners: When necessary to provide our services
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal data to third parties.

7. International data transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Binding Corporate Rules where applicable

8. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:

Contact inquiries: 3 years
Contract: Duration of contract plus 7 years
Marketing: Until you withdraw consent
Technical logs: 12 months

9. Your rights under GDPR

You have the following rights regarding your personal data:

Right of access: Request copies of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data (“right to be forgotten”)
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent at any time
Right to lodge a complaint: File a complaint with your supervisory authority

To exercise these rights, contact us at privacy@veritance.eu.

10. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication procedures
Employee training on data protection

11. Children's privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

12. Data controller

The data controller responsible for your personal data is:

Veritance Ltd.
Nova 4A-8, 50104 Tartu, Estonia
privacy@veritance.eu
+372 502 9122

13. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.

14. Contact us

For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@veritance.eu
Address: Nova 4A-8, 50104 Tartu, Estonia
Attn: Data Protection Officer

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.